FAQ

We are a highly respected and trusted company specializing in social marketing, web design, logo desin and music promotion since 2019. You can find many reviews out there about Jiroca Marketing.
Yes, we guarantee our services 100%. In fact our services usually get overdelivered because when we stop sharing your content there will be always more people clicking on your link. You find the average delivery time on each of our offers. However it can always happen that we complete your order faster than expected or sometimes even with a small delay.
Definitely not! All we require is a link/the username to your profile so that we can find you!
You can reach us by filling out a contact form page.
The only circumstance in which you will receive a refund is if we do not start your order in the first 72hours. However, if your order has been processed/started or completed we will not issue a refund. If drops on social signals happen, send us a refill request here.
Please ensure the following criteria are met before placing an order to secure a successful delivery. Your account/video or song is set to public. If you have experienced an issue with the delivery of your order, please contact our support team for assistance at the Contact form above.
We sometimes decide to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as an upgrade performed to a Social Network that may make pausing your campaign necessary. We don't stop the order without any reason, your account's safety is our first priority. Some Companies out there deliver the service overnight which can put your account under a unnecessary risk. Don't worry, we will speed up your order shortly 🙂 More infos in the Terms of services. (Pausing campaigns)
Products can be easily purchased with: - Credit or Debit card (including Visa/Mastercard/Amex etc.). - Apple Pay - Bank transfer - Western Union Note: JirocaMarketing.com reserves the right to take legal actions against any type of Credit Card Fraud and Identity Theft. In addition to that, Fraudulent Chargebacks will result in a suspension of the affected profiles/fanpages/songs and videos.
When a credit card is declined, our leading recommendation is to contact your bank for more assistance as they may have more insight into what may be causing the issue. You can say you are trying a ecommerce transaction and to please allow the card to go through. If you have no luck resolving the issue with your banking institution, please contact our friendly support team here.